Fulfillment is the process that occurs when an order is received by the entity tasked with completing the order, or the supplier. Fulfillment processes often include tasks such as order management, shipping management, returns and status tracking. Fulfillment could be considered the “supply-side” of the buyer/supplier relationshipA process that supplies a finished manufactured product directly from a manufacturing facility to a distributor or end user without the finished product going back through the company that has create the product. The fulfillment cycle may include receiving customer orders, configuring the products to order, shipping and invoicing products to distribution outlets or end users around the world.